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I live in NYC and work in the Fashion business producing 30k a yr, so purchasing a $360 flight was an enormous deal for me. I not long ago used for and acquired the AAdvantage charge card simply because on account of business I will now be bicoastal and traveling NYC-LA very routinely, which was The main reason for my final journey. I are actually flying AA for many years Which is the reason I chose them as my airline of option for my upcoming bicoastal job. On my very last flight #738 on March twenty five 2013 they dropped my luggage and it's been over every week now. Resulting from the nature of my flight I'd several valuables in that bag. I'm in Style and happen to be amassing exceptional and costly pieces throughout my daily life, many of which I brought with me and possess collected on travels that I have flown with your business.
For the purpose of cancelling all reservations of the.A. flights from TPE stopover NRT to LAX and return to Taiwan , remember to . I come up with a oversight of touching reservations of A.A. by using cellphone skyscanner software program on 13th Feb.
I attempted calling AA for restitution and acquired a “variety letter” apologizing for my experience.
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On December 25, My three sons and I experienced a flight from Cleveland to Phoenix which was to go away at seven:50 by using a prevent in Charlotte NC. At about 3 or 4 pm over the day of our departure, American Airways delayed our flight which might make us miss our relationship in Charlotte which experienced no other flights out to Phoenix that working day OR the subsequent! And why the hold off? No rationalization. So with none help from an AA agent..(almost just as if it had been our fault) we uncovered An additional flight as a result of Dallas…which still left in an hour and also a fifty percent. We made it on the airport but with One more rude AA consultant, (I understood it absolutely was occupied with the vacations and all) I had been certain that I could get my bag in Dallas given that we now experienced to spend the night there. I requested him concerning the tag that looked like it absolutely was checked to Phoenix and he mentioned curtly, you’ll just pick it up in Dallas and recheck it each morning. Perfectly the bag didn't allow it to be within the conveyer in Dallas. Once i requested A different consultant about it, he claimed it was in a big area and it absolutely was going out after we remaining in the morning. I informed him I wanted it for my hotel remain, and he advised me it might just take 4 hrs for getting it. Ok…nevermind…I’ll be back again listed here in four several hours!!! So I left for your Dallas lodge without having my baggage.. Received on our flight another morning and took off by the due date.
it is actually pitiful to own to report that my various e-mail to Buyer Relations haven't been answered as of to this point October 29, a complete deficiency of one of the most elementary courtesy towards an 84 years old Initially-Course passenger and Recurrent Flier….
I recognize that it could be some time in advance of USAIR and American software package might be synched. But, there is not any cause of your agents for being so disconnected.
hardly ever ever gained these types of bad service and a business that merely doesn’t treatment about there paying out buyers
For additional reading virtually 50 a long time, FGCI has had retail outlets in Florida. We understand composite resources as well as the initiatives they relate to. With the opportunity to ship our products and solutions anywhere domestically or internationally there's no get that is certainly far too smaller or massive for FGCI to deal with.
I am unhappy to say I am let down in American Airline’s managing of the issue. We by no means gained our luggage till late while in the working day on March thirteenth. To add insult to damage we were billed $25 per bag by American Airways for our return flight household even though we didn’t pay back to check our luggage on how towards the Virgin Islands.
My spouse And that i had a flight leaving Richmond Virginia by using a closing desired destination of Seattle Washington. We have been informed about flying and experienced flown other airlines earlier that 7 days likely to and from many Locations. We had all our information and went to make use of the American Airlines kiosk to print our boarding passes. The kiosk didnt check with if those who are flying are armed service staff so we began in excess of and waited in line to talk to your consultant for the counter. As soon as we had been up in the counter we informed a lady driving the counter that my spouse is from the army and we had two bags to examine in. Thats whenever we have been informed that our baggage where in excess of pounds and It will be 250$ excess. We asked for for that Woman to indicate us exactly where the bundle pricing is written. She was not able to supply that information and facts and went on to inform us we could seem it up ourselves. My husband who's enlisted during the U.S. Coast Guard hasn't experienced to pay for added or any sum for baggage, on orders or individual. My spouse gave her the 250$ and that's in the event the agent we have been Talking with quickly became extremely impolite and threatened to cancel our entire flight.
We are Recurrent flyer buyers for more than thirty several years, and one of several points of interest for us to continue with all your services are the perks you present to us and The nice service we have normally had in numerous trips with AA. On Jan 29 2015, I identified as AA en Español to generate arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A good Woman Ana Maria helped me with all of the paper work And that i did pay for all the extra expenses with my City Credit Card foe my partner and myself and Ana Maria explained to me that I will receive confirmation on my e mail, and gave me in excess of the cellphone our two locator records. Very well, right now when I known as all over again since we did not get the data on my e-mail, we were being knowledgeable to our shock that only my partner had reservation and there was almost nothing on history for myself!
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